24/7 LIFT CALLOUTS
Urgent lift problem? Call us.
For urgent faults in London and the Home Counties, contact us by telephone. We will establish what has happened and confirm the available attendance arrangements.

Help us understand the situation.
Have the building address, postcode and lift location ready. Describe the fault and let us know immediately if anyone is trapped.
Not an existing customer?
You can contact us without a maintenance agreement. We confirm availability, authorisation and costs before arranging attendance; arrival times depend on the circumstances and are not guaranteed.
From attendance to the next step.
Our engineer investigates the fault and reports the findings. If further repairs or parts are required, we explain what needs to happen and seek approval for work outside the agreed scope.
Can I report an emergency by WhatsApp or email?
Please call for urgent assistance. Email, WhatsApp and the enquiry form are for routine enquiries and are not the emergency contact route.


